Shipping Policy

 

All items are ready to ship except where stated as 'pre-order' or 'made to order'

Where items are 'ready to ship', please allow 1-3 working days for your item to be shipped.

What happens if I notice that my personal details are incorrect after I have completed the ordering process?

If you realize your personal details are incorrect once you have completed the ordering process please contact our Customer Service team by completing the contact form ensuring you include your order number

What happens if an item on my order is not available?

If an item you have ordered is unavailable when we come to pick and dispatch it you will be refunded for that item. We will ship any remaining items that you have ordered.

Can I cancel my order?

No. To make sure you receive your items as fast as possible, we start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel it, so please make sure you review it carefully as you go through the checkout process.

How secure is your online payment process?

Our payment process is super secure. We don't store your card details. In fact   ‘Antwiwaah’ uses high-level SSL encryption technology - the most advanced security software currently available for online transactions.

How can I pay for my order?

We use PayPal one of the safest medium of payment. When you select PayPal at the checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to ‘’ Antwiwaah’’ website. If for any reason the payment has been