How do I know if you have received my order?
When you make an order you will receive a confirmation email from us acknowledging this. The acknowledgement will contain your order number and details of the goods ordered. This is confirmation that your purchase has been made and your card has been charged. When your goods have been dispatched to you, we will send you an order dispatch email.
Can I make changes to my order?
We cannot change your order in any ways as we start to process your order as soon as we can after we receive it. This includes: Adding/removing items from your order and the addition/updating of promotional codes. Please ensure you thoroughly check your order details and information before submitting.declined, an immediate message will be displayed on the PayPal payment page to indicate this. If there are any queries you may need to contact PayPal for further assistance.
What happens if I notice that my personal details are incorrect after I have completed the ordering process?
If you realize your personal details are incorrect once you have completed the ordering process please contact our Customer Service team by completing the contact form ensuring you include your order number.
What happens if an item on my order is not available?
If an item you have ordered is unavailable when we come to pick and dispatch it you will be refunded for that item. We will ship any remaining items that you have ordered.
Can I cancel my order?
No. To make sure you receive your items as fast as possible, we start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel it, so please make sure you review it carefully as you go through the checkout process.
How secure is your online payment process?
Our payment process is super secure. We don't store your card details. In fact ‘Antwiwaah’ uses high-level SSL encryption technology - the most advanced security software currently available for online transactions.
How can I pay for my order?
We use PayPal one of the safest medium of payment. When you select PayPal at the checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to ‘’ Antwiwaah’’ website. If for any reason the payment has been declined, an immediate message will be displayed on the PayPal payment page to indicate this. If there are any queries you may need to contact PayPal for further assistance.
Why pay with PayPal?
- It's safer: shop at thousands of websites without sharing your financial details.
- It's faster: with no need to type in your card details, you can check out in a few clicks.
- It's easier: all you need is an email address and password to pay online.
Why am I experiencing problems when entering my payment details?
Firstly, make sure you have inputted the correct details by checking all information carefully. Contact your bank to ensure there are no problems with the card. After this, please contact us with details of any error messages received and we will investigate further.
How do I use a promotional code?
Once you've reached the Checkout stage, enter your promotional code into the "Coupon code" box, enter the correct code and click "Go". If the code is valid, your discount will be applied! Please not, only one promotion/discount code is redeemable per order.
How do I subscribe to the Dream it Wear it newsletters?
It's easy! Simply go to the bottom of this page, enter your email address into the box and click GO. Our weekly email newsletter will keep you up to date with all our latest trends, new arrivals and promotions. Alternatively, create an account with us and sign up that way.
How do I unsubscribe from the newsletters?
If you decide that you no longer want to receive our weekly email newsletter you can unsubscribe at any time. Please click on the unsubscribe link at the bottom of our emails. Alternatively, if you have an account with us go to your account details and click on unsubscribe there.